Last week we heard from Ryan Cartlidge and one of the topics we discussed was Building Community Through Crucial Conversations. This week we’re going to dive further into how to identify your own ladder of escalation and talk about implementation with the animals in your life.In this implementation episode, Emily and Allie talk about:The single biggest problem in communicationOso’s ladder of escalationThe Silly Putty Situation. Trademark pending. Emily seeing deep into Allie's soul to call out Allie's startle responseShout out to Emily’s penguinYou can find the full episode show notes here.

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