67% of customers will pay more for a better support experience. That’s not hype, it’s a signal to step up. In this episode, we break down how to handle IT support tickets in a way that reduces volume, boosts customer satisfaction, and strengthens internal efficiency. Learn how to empower your frontline team, structure replies with clarity, and track support metrics that actually matter. : https://www.endurance-it.com/blog/how-to-handle-it-support-ticketsConnect with us: Website: https://www.endurance-it.com/Twitter: https://twitter.com/EnduranceITVAFacebook: https://www.facebook.com/profile.php/?id=100063618251696LinkedIn: https://www.linkedin.com/company/endurance-it-services/Instagram: https://www.instagram.com/enduranceitservicesllc/YouTube: https://www.youtube.com/@enduranceitservices2636Spotify: https://podcasters.spotify.com/pod/show/enduranceitHave questions? Reach out to us: Matthew Scott - https://www.linkedin.com/in/matthew-scott-a3749a7/

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