A recent survey by Tata Communications and Harvard Business Review reveals that 38% of the 264 participants believe their organisations are not effectively delivering positive customer interactions. Discover the reasons behind this and what can be done in the latest episode of our podcast. Tune in for an insightful conversation between Anshul Kaushesh, Associate Vice President and Head of Global Product Marketing at Tata Communications, and Mauro Nicola Carobene, Vice President and Head of Customer Interaction Suite at Tata Communications.

Ver todos los episodios