Contact us and share your opinionJoin Andy and Gandhi for their regular update on Digital Primary Care on flu, CQC regulation of digital health and more.... see below for links10 Oct Update Episode Welcome Introductions How we doing Digital PC round up Today looking atA new document from CQC - Draft strategy for discussionAnnouncement about flu deliveryRedmoor digital journey plannerAnticipated information from NHSe Andy - So Gandhi - new flu announcement, I haven’t read - what is it about? New Dept of health supply of flu vaccines for practices HTN article about Draft CQC strategy documenthttps://www.thehtn.co.uk/2020/10/06/c... CQC Published New Development strategy including digital healthhttps://cqc.citizenlab.co/uploads/f81...  DescribesChanges accelerated by COVID19Recognises regulator must transform ThemesPeople SmartSafeImprove ReferencesNew restrictions in providing careNew digital channelsNew ways of workingNew servicesOffer regulation that is more relevantManaging risks and uncertainty“As the regulator of health and social care, we need to cement our place in that new world. As I’ve said previously, we’re not going to return to the way we worked previously — this will mean some big changes.” Use of data and analytics and “AI” to support intelligence-based activity - to assist regulation and target inspections? The greater importance of dashboardsThemes PeopleLook at touch points on a patient journey - patient-centered shift?We want our information to help people make decisions about care and to enable and empower them to drive change. Look at effectiveness systems of not just organisations but systems - PCNs, ICS, CCG?Renewed focus on inequalities? Champion in everything we do… More pressure on systems to address these? SmartThis means a more dynamic approach to regulating: moving away from relying on periodic inspections of servicesand harnessing information from all sources to continually assess the quality and update ratings. Data will underpin all our activity, allowing us to understand risk and how people are experiencing care, target our resources for the greatest impact, and be more proactive than reactive.Greater use of data and dashboards to target activityResponsive rather than cyclical and planned Looking at the value of services to the community and effect on the overall system? - Implications for services like GP at hand? “Where services are innovative, we’ll look at how they benefit people as well

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