Paul Estes joins us to trace a line from a high school election loss to leading teams at Dell, Amazon and Microsoft. His lesson: “innovation isn't about the idea - it's about the how”.We explore what makes organisations perform: a clear mission, an operating rhythm that works, and success signals sharp enough to guide decisions. Paul argues for practical AI experiments - prompt labs, cross-functional hackathons and shared libraries - that build literacy and judgement. We discuss why most AI agents stall at the last mile and why borrowing expertise beats reinventing it. Paul believes that what keeps leadership human is ritual and care. Real leadership shows up in small acts: recognition, pizza at 9pm, a personal card for a well-earned dinner. Listen to this episode to learn more. Let us know what you think of this episode - drop us a message and connect via LinkedIn.

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