How Bloomscape Built a 7 figure eCommerce revenue by nurturing customers

06/12/2021 13 min

Listen "How Bloomscape Built a 7 figure eCommerce revenue by nurturing customers"

Episode Synopsis

1. Channels that work the best for selling directly to consumers (DTC)? 
 2. Metrics that are determinants of an uptick in revenue 
3. Shipping is a game-changer when it comes to delivering live plants. What's your secret sauce? 
4. After-care is super important for enhancing customer relationships. What does your post-purchase strategy look like? 
5. Customer service has been a huge propeller for your growth. How do you manage a robust and responsive customer service team? 
6. What would be your #1 advice to eCommerce business owners to have a great holiday season?

More episodes of the podcast eCommerce 360 - Customer Retention Matters