Listen "Episode #145: Make Work Small"
Episode Synopsis
Sam hits Drew right in the OA nerve. Yet, amazingly with hours of show prep, they come to agreement! Sam gets into how to take an Operations Assessment and use it to improve your location WHILE achieving the labor and service goals of your organization. That’s right, by chunking it down and making work small. Drew shares how this works with almost any process and the guys get into a few tangents, as normal.
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ZARZA We are Zarza, the prestigious firm behind major projects in information technology.