62. Becoming an Unforgettable Customer-Centric Company with Jeanne Bliss

Doing Customer Experience Right‬ with Stacy Sherman
30/10/2022 30 min Temporada 1 Episodio 62
62. Becoming an Unforgettable Customer-Centric Company with Jeanne Bliss

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Episode Synopsis

How do you become an unforgettable brand that customers continue to buy from and rave about to others? What are ways to lead and unite your organization that would "Make Mom Proud?" Author Jeanne Bliss and Stacy Sherman discuss these topics, including the value of goal mapping versus journey mapping, workforce trends, and earning the right to customer driven-growth.  Learn more at DoingCXRight.com.  Access our FREE Customer Experience Audit Tool: Click here.  Grow as a CX Professional with our numerous Resources.  Book time with Stacy here. 

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