43. Improving Customer Journeys With Employees As Heroes with Ian Golding

Doing Customer Experience Right‬ with Stacy Sherman
12/06/2022 39 min Temporada 1 Episodio 43
43. Improving Customer Journeys With Employees As Heroes with Ian Golding

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Episode Synopsis

What's the value of mapping out your customer journey? How do you get CEOs and company leaders to care more about customer experiences and intentionally turn employees into loyal brand advocates?  Stacy Sherman and featured guest Ian Golding, answer these fundamental questions and reveal key principles to get people to want to buy and work for your company. Learn more at   Access our FREE Customer Experience Audit Tool:   Grow as a CX Professional with our numerous   Book time with Stacy . 

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