What does it take to build high-performing remote teams in a distributed world? In this episode of the Distributed podcast, host Jack Hannah chats with Carlos Rosão, Director of Software Engineering at NewStore, to uncover the strategies that make remote engineering teams thrive. Carlos shares how NewStore fosters autonomy, balances standardization with flexibility, and uses pair programming to reduce miscommunication and encourage collaboration. From prioritizing customer needs to scaling engineering practices across distributed teams, this episode offers insights for leaders and team members navigating remote work.Highlights:The balance between empowering teams and standardizing best practicesHow NewStore uses pair programming and rotation to prevent silos and enhance collaborationWhy in-person meetups still matter for distributed teamsPractical tips for improving communication and ownership in remote settingsIn this episode, we cover:(00:00) – Kicking Things Off with Carlos Rosão(05:16) – NewStore’s Approach to Distributed Work and Time Zone Collaboration(07:04) – Building Trust and Fostering Connections in Remote Teams(11:05) – Balancing Autonomy and Alignment in Team Decision-Making(19:15) – The Role of In-Person Gatherings for Onboarding and Team Cohesion(24:22) – How Customer Feedback Drives Product Innovation at NewStore(36:23) – Final Takeaway: Scaling Distributed Teams and Fostering High PerformanceWhere to connect further:Connect with Carlos Rosão on LinkedInVisit Tales of Engineering LeadershipMore about NewStoreFollow TupleWant to hear more? Check out distributed.fmConnect with Jack Hannah

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