ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "How category errors make conflict harder to resolve"
Episode Synopsis
We put people, places, things, and ideas into categories. Categories help us navigate the world and it’s natural to categorize. We categorize in conflict, too. But the tension of conflict increases the chances we’ll make category errors — and category errors can really get in the way of conflict resolution.
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To receive transcripts of new episodes automatically, subscribe at tammylenski.com/subscribe/.
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