Digitally Irresistible

Digitally Irresistible

Por: Bernie Borges, V.P. Global Content Marketing at iQor
On the Digitally Irresistible podcast, we cover the optimization of digital technologies and irresistible people that influence both employee and customer experiences. We feature professionals who are passionate about delivering a great customer experience.

Brought to you by iQor and hosted by Bernie Borges, Vice President of Global Content Marketing.
100 episodios disponibles

Latest episodes of the podcast Digitally Irresistible

The Third Wave of CX Leverages GenAI and Human Expertise 13/08/2024
How iQor India Shapes Global CX Success 11/07/2024
Gain Competitive Edge in AI Through Data Annotation and Labeling 20/06/2024
A Balanced Approach to CX Leadership With Head and Heart 23/05/2024
How iQor's Qoncierge Program Connects Employee Advocacy and Customer Satisfaction 02/05/2024
Customer Experience Is Everything in a Member-Centric Business 18/04/2024
Empowering Employees for CX Excellence Through Organizational Development 04/04/2024
Elevating Training for Agents With Active Learning 21/03/2024
Navigating the Future of CX With AI and Employee Engagement 07/03/2024
Value-Centric Leadership Is Shaping the Next Era of Customer Service 29/02/2024
How iQor Harnesses Active Learning Strategies to Boost Employee Engagement 15/02/2024
Cutting-Edge Recruiting Technology With a Human Touch 18/01/2024
How iQor Delivers Successful Seasonal CX Ramps for This Direct-to-Consumer Catalog Brand 21/12/2023
Leveraging NICE CXone to Augment Human and Operational Excellence at iQor 30/11/2023
Unlocking Greater Employee Performance With a Can-Do Mindset 02/11/2023
Harnessing AI to Optimize the Employee Life Cycle at iQor 19/10/2023
The Journey to Becoming an Impactful BPO HR Leader 12/10/2023
Mastering Customer Experience with the Right Mix of Technology and Human Touch 28/09/2023
iQor's Nearshoring Success in Medellín, Colombia, Harnesses Talent and Culture 14/09/2023
The iQor Blueprint for Nearshore CX Outsourcing in Trinidad and Tobago 31/08/2023
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