Episode Synopsis "SABC and the ABCs of Customer Retention"

SABC Vs. The People (strong side-eye from The People). In the highlights, we also take a look at WhatsApp's "spicy" new upcoming feature, hey hey hey! Then later on unpack the hype around Gamification - a customer retention strategy that has you hooked onto certain products, brands, and services.

Listen "SABC and the ABCs of Customer Retention"

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• SABC and the ABCs of Customer Retention