Confirming appointments is one of the most important things that a scheduler does every single day. Confirming, when done the right way, assures the schedule will stay intact.    In this episode Sandy breaks down the mistakes we tend to make when we "think" we have confirmed an appointment but in reality, we have not. A lot of the time we tend to send a text or reminder, but the reality is this is doing nothing most of the time.    Listen in as we discuss the proper systems and protocols to truly confirm an appointment for a better schedule and a productive day.

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