Chris Gannon, Co-Founder & CEO of Bolay, joins the Delivered Podcast to share the story behind one of the fastest-growing fast casual brands in America.From his New Orleans upbringing — where food and hospitality were a way of life — to building Bolay into a flavor-forward, community-driven brand, Chris breaks down the real playbook for scaling restaurants without losing authenticity.In this episode, we cover:00:00 – Chris Gannon’s early hospitality roots in New Orleans04:55 – What hospitality means to Chris08:05 – Polo and business leadership09:43 – What it takes to build a brand like Bolay13:16 – Finding the right vendors14:20 – How Chris created the menu concept17:30 – Tips from Outback Steakhouse19:50 – Supply chain, and early scaling challenges24:46 – Local sourcing in Florida27:02 – Early stage guest assumptions29:06 – How to maintain demand and compete in the market33:48 – Past, present, and future of Bolay39:29 – Why Bolay’s menu travels well41:41 – What sustainability means to Bolay47:11 – The role of off-premise49:48 – Bolay's magic concept51:55 – The gluten-free cookie story that changed everythingIf you're building a restaurant brand, scaling fast casual, or passionate about hospitality and operations, this conversation is full of insights you can use today.🔗 Subscribe for more founder stories from the foodservice frontier.Explore more about SupplyCaddy:⁠ https://supplycaddy.com/ Have questions? Get in touch here⁠: https://supplycaddy.com/contact-us/Follow us on Instagram:⁠ https://www.instagram.com/supplycaddy/Join our network on LinkedIn⁠: https://www.linkedin.com/company/supplycaddy/#DeliveredPodcast #SupplyCaddy #RestaurantIndustry #FoodBusiness #BrandBuilding #OffPremiseDining #RestaurantPackaging #FastCasual #RestaurantGrowth

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