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Listen "021: How customer data is flipping the business value of the contact center"
Episode Synopsis
Send us a textPolyAI's Global VP of Solution Consulting Brad talks with CEO Nikola about the future of customer data in the contact center. They discuss the value of data in improving customer service, the challenges in gathering practical data faced by traditional contact centers, the role of AI in capturing and analyzing data, and the potential benefits of using data to inform business decisions. Follow PolyAI on LinkedIn Watch this and other episodes of the Deep Learning pod on YouTube
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