AI MEETS HUMANITY

Datamatics ThoughtPod
12/09/2025 4 min

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Episode Synopsis

In this podcast, we explore how AI can transform contact centers by combining the speed and efficiency of automation with the empathy of human agents. It highlights the AXIS Framework and the Two-in-a-Box model, showing how businesses can create future-ready, customer-centric contact centers without losing the human touch.https://www.datamatics.com/resources/whitepapers/ai-meets-humanity

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