Chris Gifford of USAA Bank on Data and Analytics Strategies

23/08/2024 24 min Episodio 13
Chris Gifford of USAA Bank on Data and Analytics Strategies

Listen "Chris Gifford of USAA Bank on Data and Analytics Strategies"

Episode Synopsis

Our guest today is Chris Gifford, Chief Data & Analytics Officer at USAA Bank. We talk about data strategies, building with a mobile-first mentality and why people remain at the heart of innovation, covering such topics as:
Working for a mission-driven organization and how this shapes USAA’s approach to data and analytics.
The value of Advice as a product – and how data drives better outcomes for the consumer.
How institutions can embrace innovation in a measured approach, while still moving at the speed of change.
Near- and longer-term applications for AI in banking.
Where and how the banking industry is finding innovation outside of AI.
What data and analytics capabilities does a major bank in 2024 need to thrive?

Helpful Links:
USAA Bank
Chris Gifford on LinkedIn
Envestnet Yodlee