Total Experience: A Complete Guide for 2025

CX Today
17/12/2024 22 min Temporada 3 Episodio 8
Total Experience: A Complete Guide for 2025

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Episode Synopsis

CX Today's Charlie Mitchell hosts Lee Jones, Director of Elev-8 Performance.They kick off the conversation by considering:What is total experience? How does it work?What are the benefits of total experience?Michelle Couture, Global Product Marketing Lead for Customer Experience at Zoom shares some best practices for making total experience a reality. 

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