CX RIOT RADIO

Por: David Powers
CX Riot Radio is the blue-collar CX podcast for dispatchers, CSRs, and field techs who don’t have time for buzzwords. Duct-taped headsets. Real talk. No fluff. Just call center grit, trade industry truth, and leadership without the corporate gloss.
268 episodios disponibles

Latest episodes of the podcast CX RIOT RADIO

Mostrando página 8 de 14

Personal Development in the Contact Center 26/04/2023
The Caffeinated CX Mindset 19/04/2023
The Power and Pitfalls of Personalization 12/04/2023
Is QA Workplace Bullying? 05/04/2023
Improving Your Bottom Line by Improving Company Culture 29/03/2023
Taking Care of the Voice of Your Company with Zac Garside 22/03/2023
Increasing Empathy, Decreasing Effort 15/03/2023
Sales Training for Plumbers w/Tony Gee 08/03/2023
OTTER 2.0 01/03/2023
Reduce Your Turnover Rate by NOT Doing This 22/02/2023
12 Needs for Ultimate CX 15/02/2023
The Negative Connotations of Coaching 08/02/2023
The 5 Cardinal Rules for Amazing CSRs 01/02/2023
Robot Customers 25/01/2023
Running a Contact Center Team 18/01/2023
Critical Failures in CX 11/01/2023
Stoicism in the Contact Center- BONUS EPISODE 06/01/2023
The Punk Rock Contact Center 04/01/2023
Floor Support in a Digital Age 28/12/2022
Enter 2023 21/12/2022
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