CX RIOT RADIO

Por: David Powers
CX Riot Radio is the blue-collar CX podcast for dispatchers, CSRs, and field techs who don’t have time for buzzwords. Duct-taped headsets. Real talk. No fluff. Just call center grit, trade industry truth, and leadership without the corporate gloss.
278 episodios disponibles

Latest episodes of the podcast CX RIOT RADIO

Mostrando página 14 de 14

Customer Choice 05/11/2021
Customer Expectations 22/10/2021
Call Center = Cost Center? 18/10/2021
ex=cx² 14/10/2021
The 4 Most Important Skills a CSR Can Possess 10/10/2021
Rant 001 08/10/2021
Don't Turn Your Agents Into Chatbots 08/10/2021
3 Questions on How to Get to Know Your Employees on Day 1 08/10/2021
Customer Service Week? 08/10/2021
Espresso Shot- DFU or Bad GUI? 08/10/2021
Interview with John Akhoian, CEO of Rooter Hero Plumbing 07/10/2021
Espresso Shot- Helping Each Other Out 07/10/2021
Espresso Shot- Keep it Simple 2 06/10/2021
Coffee With Dave- Culture Revolution 06/10/2021
Espresso Shot- The Power of OTTER 05/10/2021
Espresso Shot- Nerdy CX Stats 05/10/2021
KIFS 18/09/2021
Introduction to the Podcast 13/09/2021
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