CX RIOT RADIO

Por: David Powers
CX Riot Radio is the blue-collar CX podcast for dispatchers, CSRs, and field techs who don’t have time for buzzwords. Duct-taped headsets. Real talk. No fluff. Just call center grit, trade industry truth, and leadership without the corporate gloss.
278 episodios disponibles

Latest episodes of the podcast CX RIOT RADIO

Group CX 07/01/2026
On the Front Line 31/12/2025
The CX Riot Radio Christmas Special 24/12/2025
Remote or Office? Your Team Support Strategy Doesn't Change | CXRR Classic 17/12/2025
Why AI-First CX Is Failing Customers 13/12/2025
CSAT Is A Dumb Metric | Customer Loyalty is King 10/12/2025
Urgency & Ownership 03/12/2025
Some Wars Must Be Fought Alone 28/11/2025
You Built This Culture, Now Fix the Results 26/11/2025
Consistent Messaging 19/11/2025
High Tech, Low Lives 12/11/2025
GIVE EM THE PICKLE 05/11/2025
Most Companies Don’t Deserve Their Customers 29/10/2025
Customer Service Isn't For Everybody (Classic Episode) 22/10/2025
Be The Leader You Needed 19/10/2025
Failure is Sexy 15/10/2025
The Rise of the Sorcerous Maleficum: A Business Fable Part 2 08/10/2025
The Rise of the Sorcerous Maleficum: A Business Fable Part 1 01/10/2025
CXRR Classic: CX in an Industry With a Bad Rep w/ Daniel Mattar 24/09/2025
If Evolution is Outlawed, Only Outlaws Will Evolve 17/09/2025
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