CX RIOT RADIO

Por: David Powers
CX Riot Radio is the blue-collar CX podcast for dispatchers, CSRs, and field techs who don’t have time for buzzwords. Duct-taped headsets. Real talk. No fluff. Just call center grit, trade industry truth, and leadership without the corporate gloss.
268 episodios disponibles

Latest episodes of the podcast CX RIOT RADIO

High Tech, Low Lives 12/11/2025
GIVE EM THE PICKLE 05/11/2025
Most Companies Don’t Deserve Their Customers 29/10/2025
Customer Service Isn't For Everybody (Classic Episode) 22/10/2025
Be The Leader You Needed 19/10/2025
Failure is Sexy 15/10/2025
The Rise of the Sorcerous Maleficum: A Business Fable Part 2 08/10/2025
The Rise of the Sorcerous Maleficum: A Business Fable Part 1 01/10/2025
CXRR Classic: CX in an Industry With a Bad Rep w/ Daniel Mattar 24/09/2025
If Evolution is Outlawed, Only Outlaws Will Evolve 17/09/2025
CaffCX Classic: Stoicism in the Call Center 03/09/2025
The Three Faced AI God 27/08/2025
🔥Your Offshore Center Sucks. Here's How to Fix It.🔨 20/08/2025
Your QA is F*cked: How to Design QA to Win Customers, Not Check Boxes 11/08/2025
Is The Keep Call Centers in America Act Just an Act? 06/08/2025
Techlash 30/07/2025
Delegate This 23/07/2025
Your Standards are Showing 16/07/2025
Let's Read the State of Customer Experience Report (Part 2) 09/07/2025
Let's Read the State of Customer Experience Report (Part 1) 02/07/2025
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