CX Leadership Talks

CX Leadership Talks

Por: Nienke Bloem CCXP
This is THE podcast for you as a Customer Experience Leader. To learn where to spice up your CX leadership. Listen to CX colleague’s, thoughtleaders and of course your host Nienke Bloem. She has educated and spoken with CX Leaders all around the globe, is a Recognized Training provider with the CXPA and knows how to make CX work! Honest, fun and always with a practical twist to help you become an even better CX leader.
69 episodios disponibles

Latest episodes of the podcast CX Leadership Talks

Mostrando página 3 de 4

#29 All about the newest book for Advanced CX Leaders ‘Expierence Rules’ with Diane Magers 19/08/2024
#28 Elevating Customer Experiences: how IT-business alignment transforms customer interactions 05/08/2024
#27 Stop engaging employees, start making work more human 22/07/2024
#26 How to build your CX leadership knowledge and grow in authority, with Olga Potaptseva 10/07/2024
#25 Four ways to organize CX in the most effective ways, with Jim Tincher 24/06/2024
#24 6 Customer Feedback Strategies to engage every level of your organization with Medallia’s Judy Bloch 10/06/2024
#23 Exclusive Insights: 7 Key Learnings from CX Leaders Advance 2024 with Nienke Bloem 29/05/2024
#22 Game On! Spice up your CX Workshops with gamification – and everything you want to know about the Customer Experience Game with Babs Asselbergs 13/05/2024
#21 Everything you always wanted to know about the International Customer Experience Awards, with Vuk Vukanovic 06/05/2024
#20 Three ways to put System 2 Thinking into practical use for CX Leadership 29/04/2024
#19 Nine tips for driving impact through Closing the Loop 22/04/2024
#18 Pioneering CX in pensions: Martijn van den Berg's blueprint for success 15/04/2024
#17 Crafting CX careers: Trends, traits, and triumphs with Jo van Riemsdijk, CX Recruitment Specialist 08/04/2024
#16 Navigating the CX landscape: Strategies for successful leaders with CXPA’s CEO Greg Melia, CAE 01/04/2024
#15 Powering CX with AI: Robbert Dijkstra's insights on leading the change 25/03/2024
#14 Entrepreneurial CX Leadership: A Conversation with Jeannie Walters 18/03/2024
#13 Avoid these 5 mistakes in your CX Storytelling journey 11/03/2024
#12 The CX Visionary: Bill Staikos on Redefining Experience Management 26/02/2024
#11 The Data-Driven CX Revolution: all Insights for you as a CX leader from Barry Wildhagen 19/02/2024
#10 Navigating the Year of the Wood Dragon: Education, Growth, and CX Leadership Choices 30/01/2024
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