Peter Ryan, Founder of Ryan Strategic Advisory

CX Files
24/08/2018 9 min
Peter Ryan, Founder of Ryan Strategic Advisory

Listen "Peter Ryan, Founder of Ryan Strategic Advisory"

Descargar episodio Ver en sitio original

Episode Synopsis

Peter Ryan, is the Founder of Ryan Strategic Advisory. He is one of the most respected CX analysts in the world today and is constantly on the road, either advising clients or speaking at conferences. In this interview, Mark Hillary speaks to Peter about CX and automation. How are tools such as AI and RPA affecting CX and how are companies pricing all these new technologies?

More episodes of the podcast CX Files

Kwame Agyei - Appoynt - From Accra with Service: How Ghana Is Powering SMB CX 25/09/2025
Enea Dervishi - Simetrix Solutions - Is The Albania BPO Wave About To Break? 18/09/2025
Remembering Gareth Pritchard 16/09/2025
David Powers - Rooter Hero - The Three-Faced AI God In CX 11/09/2025
Cheryl Paarwater - Enerlytics & Call Lab BPO - How Does AI Affect Marginalized Communities? 04/09/2025
Kathy Juve - Concentrix - Flashback To The First Month Of Covid 28/08/2025
Dave Rizzo - TP - Flashback To The First Week Of The Covid Crisis 21/08/2025
John Devlin - Ascensos - Flashback To Day One Of The 2020 Covid Lockdowns 14/08/2025
Dave D'Arcy - Laughing Leadership - The Recurring "Groundhog Day" Issues In CX 07/08/2025
Amanda Quinn - Quinn Growth Advisors - BPOs Must Specialize or Die Trying 31/07/2025
© 2003-2025 ZARZA | AHEAD OF OUR TIME
privacy policy
In God we trust In God we trust
PreSales Questions? Click Here
or call our toll-free line at +1-888-5002068 Miami, Florida, USA