CX Conversations

CX Conversations

Por: LaunchPod Media
What do businesses of all sizes value the most? Growth. But how do you grow in today’s rapidly changing environment? CX Conversations is a business, marketing, and customer experience podcast packed with stories showcasing how modern businesses are using customer experience to drive revenue and create life-long connections. Tune in to hear the success stories of the brands you love, and draw practical knowledge from experts making strides across industries. Hosted and produced by Kustomer.
148 episodios disponibles

Latest episodes of the podcast CX Conversations

Reducing Risk Through Operational Excellence | Michael Popa 23/02/2023
The Power of Identification to Build Employee and Customer Connection | Aaron Painter 16/02/2023
Customer Processes Are Easy to Think about, But Harder to Implement | Ali Ghumman 09/02/2023
Transformation in Customer Service with Crispin Thompson | Align Your Business to This Idea of Experience 02/02/2023
How to Relate to Customers in a Way That’s Unique and Scalable | Owen Robinson 08/12/2022
Improving Your Digital Presence with Good User Experience | Hannah McNaughton 01/12/2022
Personalization Journey Mapping | Chris Brogan 24/11/2022
How to Build a Brand Strategy That Drives Your Customer Experience | Bettina Papirio-Faerber 17/11/2022
Outsourcing Customer Experience | Rhonda Rohtstein 03/11/2022
How to Use Data to Transform Your Customer Journey | Biren Fondekar 27/10/2022
How One to One Marketing Is Transforming Companies | Chuck Moxley 20/10/2022
The Value of Communication with Matt Abrahams | Foundational Principles in All Effective Communication 13/10/2022
Ruthlessly Prioritizing Your Customer Base with Elizabeth Birch | Becoming Recession Proof 06/10/2022
Keys to CX Transformation | Siri Osthed 29/09/2022
Misconceptions on Outsourcing | Isaac Major 22/09/2022
All Things Design, UX, CX, and Service Design | Saroni Kundu 15/09/2022
Delivering Superior Customer Experience | Jason Guidetti 25/08/2022
Navigating the Idea of The Age of the Individual | Saari Gardner 11/08/2022
Powering CRM Omnichannel Customer Support In the Future | What Companies Can Do to Transition 04/08/2022
5 Examples of Proactive Support You Can Follow | Staying Ahead of Customer Issues 21/07/2022
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