Some agents make it effortless for investors to buy. Others kill the deal without even realising it. Ilse shares the best—and worst—agent experiences she’s seen lately, plus the one piece of advice every agent needs if they want repeat investor business. Real stories, real mistakes, and practical lessons you can use tomorrow.Timestamps:0:00 – Introduction2:00 – Listening and Genuine Service3:30 – Going the Extra Mile4:45 – Communication and Care5:52 – The Importance of Listening and Clarity8:40 – Using Data and AI Tools like ChatGPT10:45 – Final ThoughtsTeam Diego, led by Diego Traglia – New Zealand’s #1 real estate agent, is recognised as the top-selling team in Auckland for outstanding results and client service. With a proven track record across West Auckland and the wider region, Team Diego helps homeowners achieve the best possible sale price through expert marketing, negotiation, and local knowledge. Whether you’re selling your family home or developing new properties, our team specialises in on- and off-market property sales, working closely with buyers, investors, and developers to deliver exceptional outcomes. Discover more at https://diego.nz and see why Team Diego continues to set the standard for Auckland real estate.See Our Testimonials - https://www.diego.nz/testimonialsGet A Free Market Appraisal - https://www.diego.nz/appraisal

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