Customerland

Customerland

Por: mike giambattista
Customerland is a podcast about …. Customers. How to get more of them. How to keep them. What makes them tick. We talk to the experts, the technologies and occasionally, actual people – you know, customers – to find out what they’re all about.So if you’re a CX pro, a loyalty marketer, a brand owner, an agency planner … if you’re a CRM & personalization geek, if you’re a customer service / CSAT / NPS nerd – you finally have a home.
148 episodios disponibles

Latest episodes of the podcast Customerland

Mostrando página 2 de 8

Optimizing the Leaky Bucket: Customer Retention in Uncertain Times 29/07/2025
AI's Double Impact: Converting Data into Customer Insights 23/07/2025
Predictive Consumer Intelligence: How Resonate Delivers 300% ROI 15/07/2025
How TP USA is Transforming Customer Experience with AI 09/07/2025
Data Breaches and Broken Trust 01/07/2025
What Transaction Data Reveals About Our Economic Future 23/06/2025
Customer Experience as a Force for Good 17/06/2025
How Pega Is Reimagining Customer Engagement Through Agentic AI and Automation 13/06/2025
There's a Visual Revolution in User Journey Analysis 11/06/2025
Made Right Here: The Psychology Behind America's Most Patriotic Brands 09/06/2025
Emotion vs. Metrics: The True Currency of Customer Loyalty 05/06/2025
The Art and Science of Smart Planogramming 28/05/2025
Futurescape: What Comes After Apps, Ads, and Algorithms 21/05/2025
The Guts of Great Customer Experiences 12/05/2025
What Happens When Every Screen Knows Your Name? 07/05/2025
How Composable CDPs Are Transforming Retail Media Networks 29/04/2025
Beyond Headless: The Journey to Joyful Content Optimization 23/04/2025
Real-World AI in Retail: Talkdesk Leaders Reveal What Actually Works Beyond the Hype 15/04/2025
Peak Immersion: The Science Behind Engaged Store Associates 08/04/2025
Personalization 2.0: What Happens When AI Meets Retail 02/04/2025
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