Customer Support Leaders

Customer Support Leaders

Por: Charlotte Ward
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
350 episodios disponibles

Latest episodes of the podcast Customer Support Leaders

Mostrando página 9 de 18

178: You’re the Host with Craig Stoss 12/03/2021
177: Fireside with Chris Taylor 05/03/2021
176: You’re the Host with Matt Dale 26/02/2021
175: Fireside with Tadas Labudis 19/02/2021
174: You’re the Host with Vlad Shlosberg 12/02/2021
173: Fireside with Craig Stoss 05/02/2021
172: You’re the Host with Natalie Ruhl 29/01/2021
171: Fireside with Sandra Thompson 22/01/2021
170: Slack Support with Mo McKibbin 15/01/2021
169: Slack Support with Chris Jewitt 14/01/2021
168: Slack Support with Sean Tanos 13/01/2021
167: Slack Support with Fletcher Richman 12/01/2021
166: Slack Support with Vlad Shlosberg 11/01/2021
2021 Kickoff 04/01/2021
165: Year in Review: Can’t Get No Satisfaction 01/01/2021
164: Year in Review: Successful Improvements 31/12/2020
163: Year in Review: Looking Back at Forecasting 30/12/2020
162: Year in Review: Growing the Business through Support 29/12/2020
161: Year in Review: Growing Teams and Leaders 28/12/2020
160: Year in Review: Bringing People Together 25/12/2020
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