Customer Support Leaders

Customer Support Leaders

Por: Charlotte Ward
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
349 episodios disponibles

Latest episodes of the podcast Customer Support Leaders

Mostrando página 17 de 18

28: Metrics with Meredith Molloy 12/02/2020
27: Metrics with Vanessa Subramaniam 11/02/2020
26: Metrics with Craig Stoss 10/02/2020
25: Moving from Doing to Leading the Work with Jenny Dempsey 07/02/2020
24: Moving from Doing to Leading the Work with Hilary Dudek 06/02/2020
23: Moving from Doing to Leading the Work with Matt Dale 05/02/2020
22: Moving from Doing to Leading the Work with Natalie Ruhl 04/02/2020
21: Moving from Doing to Leading the Work with Ash Rhodes 03/02/2020
20: Transitioning to Leadership - Personal Perspectives with Simone Secci 31/01/2020
19: Transitioning to Leadership - Personal Perspectives with Chris Taylor 30/01/2020
18: Transitioning to Leadership - Personal Perspectives with Kristina King 29/01/2020
17: Transitioning to Leadership - Personal Perspectives with Natalie Ruhl 28/01/2020
16: Transitioning to Leadership - Personal Perspectives with Ash Rhodes 27/01/2020
15: Awkward Conversations with Lauren Eimers 24/01/2020
14: Awkward Conversations with Matt Dale 23/01/2020
13: Awkward Conversations with Meredith Molloy 22/01/2020
12: Awkward Conversations with Ash Rhodes 21/01/2020
11: Awkward Conversations with Hilary Dudek 20/01/2020
10: Future of Support with Jenny Dempsey 17/01/2020
9: Future of Support with Kristina King 16/01/2020
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