Customer Support Leaders

Customer Support Leaders

Por: Charlotte Ward
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
349 episodios disponibles

Latest episodes of the podcast Customer Support Leaders

Mostrando página 14 de 18

Throwback to Ep 6: Future of Support with Craig Stoss 02/06/2020
Throwback to Ep 1: Empathy with Jenny Dempsey 01/06/2020
85: Remote Work with Mo McKibbin 29/05/2020
84: Remote Work with Craig Stoss 28/05/2020
83: Remote Work with Ash Rhodes 27/05/2020
82: Remote Work with Hilary Dudek 26/05/2020
81: Remote Work with Matt Dale 25/05/2020
80: Forecasting in Support with Ash Rhodes 22/05/2020
79: Forecasting in Support with Matt Dale 21/05/2020
78: Forecasting in Support with Greg Skirving 20/05/2020
77: Forecasting in Support with Mike Redbord 19/05/2020
76: Forecasting in Support with Craig Stoss 18/05/2020
75: Support Contributing to Revenue with Josh Magsam 15/05/2020
74: Support Contributing to Revenue with Erica Mancuso 14/05/2020
73: Support Contributing to Revenue with Craig Stoss 13/05/2020
72: Support Contributing to Revenue with Mo McKibbin 12/05/2020
71: Support Contributing to Revenue with Mike Redbord 11/05/2020
70: Self-care in Support with Lauren Rose Eimers 08/05/2020
69: Self-care in Support with Hilary Dudek 07/05/2020
68: Self-care in Support with Ryan Klausner 06/05/2020
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