CSM Quick Lesson: Upselling Tactics with Jan Young

08/10/2025 12 min

Listen "CSM Quick Lesson: Upselling Tactics with Jan Young"

Episode Synopsis

In today's CSM Quick Lesson with Jan Young, we explore the ideal timing, the right person, and the perfect product for expansion. Don't erode trust by selling too aggressively!In other words, nurture relationships pre-sale but focus on needs post-sale. You can find the full conversation below:YouTube - https://youtu.be/63GecVQZ1qESpotify - https://open.spotify.com/episode/0WE3pzr5cdWmYfyhboPdzX?si=b50c779f91434f1fLinkedin:Jan Young - https://www.linkedin.com/in/jan-young-cx/Bayron Toruno - https://www.linkedin.com/in/bayron-toru%C3%B1o-solano-3a9408113/Nav Thomas - https://www.linkedin.com/in/navneeththomas/ Needing couching? Check Jan's website - https://www.janyoungcx.com/Check out CXxchange - https://www.thecxxchange.com/Follow us on:Instagram - https://www.instagram.com/cstalkspodcast/Tik-Tok @customer.success6Explore Our Podcast Website - https://cstalkspodcast.com/

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