Embracing Innovation and Agility in Retail with Google’s Sri Vidya Annapragada

Customer Success: Pivot Your Career
19/06/2025 40 min Temporada 2 Episodio 2

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Episode Synopsis

Sri Vidya Annapragada, Head of Technical Program Management, Device Cloud at Google discusses the unique challenges in the retail industry, the importance of cross-industry learnings, and strategies for effective digital modernization. There is a diverse topics such as navigating priorities in enterprise-level customer success, and the importance of empathy and agility. Sri emphasizes the significance of connecting, communicating, and collaborating with customers, and shares anecdotes from her career across Oracle, Salesforce, Apigee, and Google.You don’t want to miss this episode!

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