Customer Service Revolution

Customer Service Revolution

Por: John Dijulius
Customer service, done right, can be your company's single, biggest, competitive advantage.

Join Customer Service Authority and best-selling author, John DiJulius, as he interviews leaders who are revolutionizing their industries. Hear their successes, and sometimes failures, that built best practices for exceeding expectations and gaining market share. Plus learn how these practices can be applied to your B2B or B2C business.

Each episode provides CEOs, CXOs, COOs, CMOs, CHROs and other customer experience leaders with actionable tips to create a culture that produces referrals, loyalty and rave reviews from employees and customers.

It's not a podcast. It's a movement. The Customer Service Revolution is a radical overthrow of conventional business mentality designed to transform what customers and employees experience.

If you're a revolutionary customer service leader ready to stop competing on price and obsessed with building a brand that people cannot live without, and, this podcast is for you!
236 episodios disponibles

Latest episodes of the podcast Customer Service Revolution

Mostrando página 8 de 12

095: Reimagining the American Dream 20/07/2022
094: AI and Your Contact Center 13/07/2022
093: Good Enough Now 06/07/2022
092: Change the Things You Can 29/06/2022
091: The Evolution of Service 22/06/2022
090: CX Focus Fuels Extreme Growth 15/06/2022
089: Creating a Culture that Attracts and Keeps the Best Talent 08/06/2022
088: The Change Enthusiasm 01/06/2022
087: Mastering Employee Engagement 25/05/2022
086: How to Create Your Signature eXperience & Remove Employee Roulette 18/05/2022
085: How to Deal with the Critics & Cynics in your Organization 11/05/2022
084: 4 Price Myth Busters 04/05/2022
083: Restaurant Group Increases Sales and Profits During Unprecedented Times 27/04/2022
082: What has a Better ROI: Advertising or CX Training? 20/04/2022
081: Reducing Customer Rage 13/04/2022
080: Becoming a Successful CX (Customer Experience) Coach 06/04/2022
079: Improve Communication to Retain Your Top Talent in an Employee Market 30/03/2022
078: Make BIG Happen 23/03/2022
077: Turn Upset Customers into Brand Evangelists 16/03/2022
076: The Ultimate Patient Experience 09/03/2022
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