Customer Service Revolution

Customer Service Revolution

Por: John Dijulius
Customer service, done right, can be your company's single, biggest, competitive advantage.

Join Customer Service Authority and best-selling author, John DiJulius, as he interviews leaders who are revolutionizing their industries. Hear their successes, and sometimes failures, that built best practices for exceeding expectations and gaining market share. Plus learn how these practices can be applied to your B2B or B2C business.

Each episode provides CEOs, CXOs, COOs, CMOs, CHROs and other customer experience leaders with actionable tips to create a culture that produces referrals, loyalty and rave reviews from employees and customers.

It's not a podcast. It's a movement. The Customer Service Revolution is a radical overthrow of conventional business mentality designed to transform what customers and employees experience.

If you're a revolutionary customer service leader ready to stop competing on price and obsessed with building a brand that people cannot live without, and, this podcast is for you!
236 episodios disponibles

Latest episodes of the podcast Customer Service Revolution

Mostrando página 7 de 12

115: Tailoring Your Brand Experience to the Female Consumer 26/04/2023
114: How Leaders Can Be Better Storytellers 12/04/2023
113: Rock the Recession! 05/04/2023
112: How a Serial Entrepreneur Inspires Millenials and Gen Z's 29/03/2023
111: Creating a Customer Service Revolution 15/03/2023
110: REPLAY: What it takes to be a Revolutionary 08/03/2023
109: Customer eXperience Executive Panel 22/02/2023
108: Building a World-Class Internal Culture 15/02/2023
107: Complaints 101 08/02/2023
106: World Class Leadership - Coaching Culture 01/02/2023
105: What I Wish My Parents Knew 25/01/2023
104: How To Turn the Great Resignation Into The Great Retention 11/01/2023
103: The State of Customer Experience 04/01/2023
102: A Time to Win 14/12/2022
101: The Generational Guru 07/12/2022
100: Double Sales with Zero Salespeople 09/11/2022
099: Meet as Strangers, Leave as Friends 02/11/2022
098: Boundless with Andy Bailey 21/09/2022
097: From Homeless to Bad Ass Boss Bitch 10/08/2022
096: Referrals Without Asking 03/08/2022
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