Customer Experience Superheroes

Customer Experience Superheroes

Por: Christopher Brooks
Presented by CX Influencer of the Year 2024, Christopher Brooks. The CX Superheroes podcast, with over 50 episodes brings you insights, ideas and inspiration from the world of Customer Experience. With particular emphasis on people, brands and experiences which are 'superhero' like in their strategies. Either they define best in class or are pushing the boundaries for the next generation of customer experience. From strategy to delivery, from SMEs to Enterprise customer centricity, all aspects of CX are covered and celebrated. 
60 episodios disponibles

Latest episodes of the podcast Customer Experience Superheroes

Mostrando página 2 de 3

Customer Experience Superheroes - Series 10 Episode 4 - Exploring the Customer-centric mindset - Piotr Wojciechowski 22/02/2023
Customer Experience Superheroes - Series 10 Episode 3 - Adam Alfia - Putting customer insights in the hands of operations 27/01/2023
Customer Experience Superheroes - Series 10 Episode 2 - NLP connecting us to what matters 06/01/2023
Customer Experience Superheroes - Series 10 Episode 1 - Customer Journey Management 07/11/2022
Customer Experience Superheroes - Series 9 Episode 4 - CX4Good Special - Playing games to make a difference 06/10/2022
Customer Experience Superheroes - Series 9 Episode 3 - Customer Insight Led Product Innovation with Matt Young 07/05/2022
Customer Experience Superheroes - Series 9 Episode 2 - Refugee Experience with Elena Rozanova 16/04/2022
Customer Experience Superheroes - Series 9 Episode 1 - Winning on Purpose with Fred Reichheld 13/03/2022
Customer Experience Superheroes - Series 8 Episode 4 - The start up's perfect CX mindset - Kelly Mukhida 09/02/2022
Customer Experience Superheroes - Series 8 Episode 3 - From Impressed to Obsessed with Jon Picoult 31/12/2021
Customer Experience Superheroes - Series 8 Episode 2 - Charity Experience Masterclass with Ashley Jones 26/11/2021
Customer Experience Superheroes - Series 8 Episode 1 - Humanised Customer Experience with expert Miles C. Thomas 10/11/2021
Customer Experience Superheroes - Series 7 Episode 4 - Abundance v Scarcity mindset in CX with John D. Hanson 28/07/2021
Customer Experience Superheroes - Series 7 Episode 3 - Purpose and Quality in Retail Experience with expert Ian Scott 19/07/2021
Customer Experience Superheroes - Series 7 Episode 2 - CX in the SME Community with Claire Radbourne 10/04/2021
Customer Experience Superheroes - Series 7 Episode 1 - Make People Matter with Victoria Taylor 25/03/2021
Customer Experience Superheroes - Series 6 Episode 4 - Meet the CX goalkeeper, Gregorio Uglioni 07/03/2021
Customer Experience Superheroes - Series 6 Episode 3 - Public Service CX v Corporate CX with Gunjan Allen 07/02/2021
Customer Experience Superheroes - Series 6 Episode 2 - Customer Service Upgraded with Bryan Horn 24/01/2021
Customer Experience Superheroes - Series 6 Episode 1 - Micro CX moments and so much more with Jeannie Waters 21/12/2020
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