Customer Experience Superheroes

Customer Experience Superheroes

Por: Christopher Brooks
Presented by CX Influencer of the Year 2024, Christopher Brooks. The CX Superheroes podcast, with over 50 episodes brings you insights, ideas and inspiration from the world of Customer Experience. With particular emphasis on people, brands and experiences which are 'superhero' like in their strategies. Either they define best in class or are pushing the boundaries for the next generation of customer experience. From strategy to delivery, from SMEs to Enterprise customer centricity, all aspects of CX are covered and celebrated. 
60 episodios disponibles

Latest episodes of the podcast Customer Experience Superheroes

CX Superheroes podcast - Series 15 Episode 4 - Meet the new role model for CX - Laura Fiacco 25/10/2025
CX Superheroes podcast - Series 15 Episode 3 - Building a CX Culture from the inside out - Paula Brazier 30/07/2025
CX Superheroes podcast - Series 15 Episode 2 - Candidate Experience - Julian Lukaszewicz 15/07/2025
CX Superheroes podcast - Series 15 Episode 1 - Leading CX at Sclae - Tina Lilje 05/06/2025
CX Superheroes podcast - Series 14 Episode 4 - Human Centric Research - Agnieszka Mroczek - MD at GEKO 08/05/2025
CX Superheroes podcast - Series 14 Episode 3 - Optimising not Commercialising AI - Umberto and Vittorio Padovano 11/04/2025
CX Superheroes podcast - Series 14 Episode 2 - The Power of Personal Connection in Business - Patrick McCullough 08/04/2025
Customer Experience Superheroes - Series 14 - Episode 1 - Eric Vermillion - How technology can enable better customer outcomes 20/09/2024
Customer Experience Superheroes - Series 13 Episode 4 -AI Powered Customer Support - Devashish Mamgain 31/07/2024
Customer Experience Superheroes - Series 13 Episode 3 - Failing Forward: CX Lessons Learned - Friederike Niehoff & Aleksandra Pilniak 09/06/2024
Customer Experience Superheroes - Series 13 Episode 2 - Using data to decode customer behaviour - Richard Hammond 28/05/2024
Customer Experience Superheroes - Series 13 Episode 1 - CX Management Training - Michael Brandt 12/04/2024
Customer Experience Superheroes - Series 12 Episode 4 - Measuring Customer Experience - Prof Dr Phil Klaus 09/02/2024
Customer Experience Superheroes - Series 12 Episode 3 - Goal Setting in CXManagement - Sophie Hedestad 30/01/2024
Customer Experience Superheroes - Series 12 Episode 2 - CX Design - Ricardo Sultz Gulko 02/11/2023
Customer Experience Superheroes - Series 12 Episode 1 - Do B2B Better - Jim Tincher 14/09/2023
Customer Experience Superheroes - Series 11 Episode 4 - The Human Experience - John Sills 29/06/2023
Customer Experience Superheroes - Series 11 Episode 3 - Employee Engagement Drivers - Nicole Kyle 24/05/2023
Customer Experience Superheroes - Series 11 Episode 2 - People before Profits - Annette Franz 03/05/2023
Customer Experience Superheroes - Series 11 Episode 1 - CX & Consumer Duty - James Edmonds 04/04/2023
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