Customer Experience Patterns Podcast

Customer Experience Patterns Podcast

Por: Sam Stern
Every 2 weeks, customer experience expert Sam Stern will explain a customer experience pattern that underpins some of the World's best customer experiences. Patterns are models or designs dervied from real-world examples that have been proven to work.The episodes will include detailed descriptions of the Pattern, data and evidence to supports its importance, and instructions to follow the pattern yourself to create great customer experiences.Thanks to my talented colleague Emily Tolmer for the cover art. Thanks to my friends at Moon Island for the music. Hosted on Acast. See acast.com/privacy for more information.
122 episodios disponibles

Latest episodes of the podcast Customer Experience Patterns Podcast

Mostrando página 2 de 7

CX Execution Secrets With Salman Sharif 31/07/2025
What Proust, Mad Men And Steven Bartlett's Barber Can Teach CX Teams About Creating Memories 24/07/2025
You Will Have To Take Responsibility For Problems That Aren't Yours To Solve 18/07/2025
Good All The Time Beats Potentially Great - The Case For AI 10/07/2025
How To Build Your Internal Coalition To Make CX Transformation Possible 04/07/2025
The CX Leader Of The Year Is Here 26/06/2025
Be Prepared For Your Big Break - Having A Plan If Luck Breaks Your Way 12/06/2025
CX Action Above All 05/06/2025
I've been Vibe Coding For A Week - AMA 22/05/2025
Stop Treating Empathy & Emotional Intelligence Like Tactics 15/05/2025
Preparing For Unexpected Disruption To Your Customer Experience 08/05/2025
Integrate AI Into CX The Right Way 01/05/2025
Harness Your Paranoia About CX Commitment 24/04/2025
Great Customer Experience Requires Great Employee Experience 17/04/2025
100 Days Into 2025 - Are You On Track With Your CX Goals? 10/04/2025
Trust Comes First - Then CX Transformation - With Mark Slatin 03/04/2025
Emotional Labor Is Exhausting Your Employees And Compromising Your CX 27/03/2025
You Do Not Control Your Customers' Experience 20/03/2025
Teaching Forces You To BS Test Your Own Knowledge 13/03/2025
CX As Teenager: Back To Childhood Curiosity? Or Forward To Adulthood Maturity? 06/03/2025
« Primera ‹ Anterior 1 2 3 4 ... 7 Siguiente › Última »
© 2003-2026 ZARZA | AHEAD OF OUR TIME
privacy policy
In God we trust In God we trust
PreSales Questions? Click Here
or call our toll-free line at +1-888-5002068 Miami, Florida, USA