CSM Practice - The Customer Success Podcast

CSM Practice - The Customer Success Podcast

Por: Irit Eizips & CSM Practice
Want to learn more about Customer Success? On this Customer Success podcast we invite guests from all over the world to open up about their Customer Success strategies and provide you with tactical advice that you can use in your own organization to improve customer retention, increase solution adoption, expand upsell revenues, perfect your renewal processes and gain more advocates. Be sure to subscribe to our podcast to get notified when we upload a new podcast episode!
135 episodios disponibles

Latest episodes of the podcast CSM Practice - The Customer Success Podcast

Mostrando página 5 de 7

How to establish a Partner Success Program 10/11/2023
When your Company moves From On Premise to SaaS – The Customer Success Playbook 03/11/2023
How to elevate your customer relationship strategy! 27/10/2023
Forming an Award Winning 🏆 Customer Success team! 20/10/2023
Setting up a CSM team for International Regions 06/10/2023
Winning The Customer Success Manager of the Year 🏆 29/09/2023
From a Rookie CSM to an Award Winning CSM Director in less than 18 months! 15/09/2023
The Difference Between QBR and EBR 01/09/2023
How to address UNETHICAL behavior in Customer Success 18/08/2023
Making Your Product Roadmap Customer Centric 11/08/2023
What Innovative Use of Technology landed Yair the CS Excellence Award in 2022 04/08/2023
What it takes to become a Rising Star CSM finalist 28/07/2023
The Rise and Evolution of CS Operations 21/07/2023
Defining an Effective Success Plan Strategy for CSMs 14/07/2023
How To Drive Higher User Adoption Levels With Success Plans 07/07/2023
This is how you should be ONBOARDING a NEW CSM (Customer Success Manager)! 30/06/2023
Customer Success in SDK Software Companies 16/06/2023
Surprising Facts about Working With Companies in Latin America 02/06/2023
Scaling CS operations with process improvement 📈 26/05/2023
What is Customer Success like in Brazil 19/05/2023
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