CS School

CS School

Por: Customer Success Collective
Tired of overly niche customer success conversations that might as well be in a different language? CS School is the podcast that strips customer success back to basics. Tune in so you don’t zone out.

Ever wanted to have a full overview of how segmentation works in customer success? Check out CS School. Always wondered what the psychology behind CS is? Head to CS School. Wanna know the best way to tackle renewals? Find out at CS School.
35 episodios disponibles

Latest episodes of the podcast CS School

Mostrando página 2 de 2

Navigating the customer success hiring journey | Romiel Noumbissi 01/08/2023
Climbing the customer success career ladder | Shawna Partin 25/07/2023
A practical guide to customer renewals | Mel English 18/07/2023
Leveraging technology to scale customer success | Achraf Maouloudi 10/07/2023
Value-led customer success frameworks | Haig Kingston 15/06/2023
Busting the myths of empathy and accessibility | Niina Majaniemi 02/05/2023
The power of outcomes-based thinking | Shane Ketterman 18/04/2023
Mastering the customer health score | Patti Zack 16/05/2023
Developing a customer success plan | Melanie Moshi 22/03/2023
Leading customer success teams | Richard Convery 27/02/2023
Building customer success in a startup | Jenna Chau 07/02/2023
Customer success outside of SaaS | Mimi Fernandez 22/12/2022
Data-driven customer success | Josh Horsman 03/11/2022
Customer-facing transferrable skills | Ryan Noakes 03/11/2022
The fundamentals of onboarding | Brittany Yandura 03/11/2022
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