$400 billion is lost every year due to IT downtime. Most of it happens because support tickets go to the wrong tier—or the team doesn’t have a real structure. This episode breaks down IT Support Tiers 0 through 4 and explains how to route the right problems to the right people—fast. Whether you're scaling or stuck, this is how smart teams solve problems without wasting time or budget.: https://www.crescenttek.net/post/what-is-the-difference-between-it-support-tiersConnect with us: Website: https://www.crescenttek.net/Facebook: https://www.facebook.com/cteknolaLinkedIn: https://www.linkedin.com/company/crescent-tek/Instagram: https://www.instagram.com/crescent_tek/YouTube: https://www.youtube.com/@crescenttek6226Spotify: https://creators.spotify.com/pod/show/crescent-tek-connectionsReach out to Christian Huete: https://www.linkedin.com/in/christian-huete-2246b21

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