In this episode, Tony interviews Leo Holesgrove, Guidewire’s South Africa lead, about the evolving role of brokers in the insurance industry and how Guidewire’s technology is shaping their future. They discuss the increasing demand for digital, seamless insurance experiences, and how Guidewire’s platforms help brokers streamline workflows, improve efficiency, and enhance client relationships. Leo shares real-world case studies from Canada, Argentina, and the UK, illustrating how Guidewire’s solutions have driven broker engagement and satisfaction globally. The conversation also explores future trends such as automation, AI, and omnichannel engagement, emphasizing the importance of robust, flexible platforms for brokers to remain competitive and deliver value in a rapidly changing environment.

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