What’s the real meaning of the words “customer care”? We put so much effort into defining the “customers”: are they loyal or new, high or medium spending? As entrepreneurs and managers, we focus every day on knowing our potential and actual clients better and better. It doesn’t often happen, instead, to think about “care”: the first impression we give during an online chat conversation, if we are helpful and interesting. And, by the way, this is the only thing we can immediately and successfully improve. During their first streaming at Talk Shop Live, Olivia Steele and Emily Leavitt, the founders of Conversation Couture explain the most powerful way to care about customers. You will learn how the Conversation Couture project was born and the purpose of a luxury client experience.Want to get started in one of our programs? Explore our courses at ConversationCouture.com 🛒. Got any questions? Email us at [email protected]✉️.

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