Conversations That Matter, a podcast from Uniphore

Conversations That Matter, a podcast from Uniphore

Por: Dan Sanchez
Welcome to Conversations that Matter, a podcast from Uniphore. Here, we explore the latest customer experience trends, innovations, best practices and more with well-known thought leaders and industry experts. Tune in and join the conversation.
48 episodios disponibles

Latest episodes of the podcast Conversations That Matter, a podcast from Uniphore

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Ep. 8 - AI, Automation, and the Art of Being Human in the Insurance Industry 23/09/2020
Ep. 7 - Leading With Noble Purpose w/ Lisa McLeod 16/09/2020
Ep. 6 - Building the BPO of the Future w/ Mike Small and Umesh Sachdev 09/09/2020
Ep. 5 - Humanizing the Customer Experience: Recipes for Customer Success (Part 2) w/ Shep Hyken 02/09/2020
Ep. 4 - Humanizing the Customer Experience: Recipes for Customer Success (Part 1) w/ Shep Hyken 26/08/2020
Ep. 3 - Customer Service- The Future of Work is Now w/ Rob Scott 19/08/2020
Ep. 2 - Technology or Humanity? Why Not Both? w/ Jeannie Walters 12/08/2020
Ep. 1 - Finding your Three Blocks Long w/ Jeanne Bliss 31/07/2020
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