The big term in retail today is "customer experience." Sometimes that's great customer service, sometimes that's something unique in the store--like hiding a speakeasy behind a fake cooler door. We talk about how to create a unique experience that works for any retail location. Hosted by: Jeff Lenard About our Guest: Tony Donatell, Owner, Farmer's Grandson Eatery Tony founded the Minneapolis-area restaurant group Wonderous Collective that includes several popular sit-down restaurants as well as two Farmer's Grandson Eatery convenience stores with fueling...and more.

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