Connected Knowledge from Upland Software

Connected Knowledge from Upland Software

Por: Upland Software
Exploring contact center technology that drives agent productivity and provides exceptional customer service — delivering the right answers, to the right people, at the right time.
27 episodios disponibles

Latest episodes of the podcast Connected Knowledge from Upland Software

Mostrando página 2 de 2

Behind the Knowledge-Centered Service Curtain with Lana Kosnik 20/09/2023
The Importance of Integrations in the Telco Industry with Alex Baker 06/09/2023
Unpacking the Role of Generative AI for Knowledge Management with Keith Berg 23/08/2023
Connected Knowledge via Integrations, Delivery, and Self-Service with Stin Mattu 10/08/2023
Business Process Outsourcers and the True Value of Employee Engagement with Luke Jamieson 06/07/2023
Learnings from Contact Center Leaders with Samantha Middlebrook 20/03/2023
Enhancing Customer Service in a Personalized Contact Center with Denis Francoeur 08/02/2023
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