ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Getting To Know the TSC"
Episode Synopsis
Join us as we follow the life cycle of a case through our Technical Support Center and hear commentary from experts in each sector:Manny Silva - Sr. Manager, Customer Experience (Residential)John Hart - Sr. Manager, Customer Experience (Commercial)Javier Maldonado - Manager, Contact Center OperationsTiffany Nation - Field Service Product Quality ManagerBrittany May - Coordinator, Commercial Support RepresentativeMarcela Lopez - Residential Support Representative (Call Recording)
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