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Listen "TechTerms: 19. Information Technology Infrastructure Library"
Episode Synopsis
What does ITIL mean? ITIL stands for *Information Technology Infrastructure Library*. The acronym was first used in the 1980s by the British government’s Central Computer and Telecommunications Agency (CCTA) when it documented dozens of best practices in IT service management and printed them for distribution. Learn more about ITIL in this episode. Hosted on Acast. See acast.com/privacy for more information.
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