Episode 73: Customer Experience

31/05/2019
Episode 73: Customer Experience

Listen "Episode 73: Customer Experience"

Episode Synopsis

Carolyn and Seth give a preview of CompTIA's upcoming research on customer experience (CX). This research looks specifically at the way that IT companies are evolving their CX practices, including new technology, new skills, or new mindsets.
The CX research will be available on comptia.org in mid-June.