Sure, you can go around identifying symptoms and taking actions to resolve them. But you're not identifying or reaching or handling the root problem.

Jason Kanigan of Cold Star Technologies gives a clear example of how focusing on handling symptoms, and not digging to find the root cause problem, is not only a waste of resources...but may actually hurt people.

The things we think are problems are frequently only surface level symptoms of those deeper problems. It's easier than you think to get distracted and make this error.

We also look at a proven problem solving methodology, so you can get the idea of how to use it in your business.

Ready to have outside expert perspective look at your situation? Book a call with us at bit.ly/talktocoldstar

Ver todos los episodios