Shane Leaning and Jim Thompson engage with coaching experts Chris Munro and John Campbell to explore the essence of effective coaching. They discuss the characteristics of coaching done well, the importance of a coaching way of being, and the significance of intentional conversations. The dialogue emphasizes the need for clarity, alignment, and the role of leaders in fostering a culture of coaching. They also introduce a framework for understanding different conversational contexts and the concept of becoming a customer for change, highlighting the practical applications of coaching in everyday interactions.Chapters00:00 Introduction to Coaching Done Well03:12 Defining Coaching Done Well06:13 The Coaching Way of Being11:26 Coachable Moments in Leadership16:23 The Customer for Change24:28 Hopes for Readers of the Book

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